iPad Installation

For TaylorMade Experiential Team members

Install MFE App

Step 1
  1. Open Safari on your iPad
  2. Navigate to the install link below
  3. Sign in with your My Fitting EXP credentials
  4. Tap Install when prompted
  5. Wait for download to complete
Install MFE for iPad

Connect to Monitor

Step 2
  1. Power on your launch monitor
  2. Go to iPad Settings → Wi-Fi
  3. Connect to the monitor's network:
    • TrackMan: TrackMan_####
    • GCQuad: GCQuad_####
  4. Enter the password when prompted
  5. Open MFE and verify connection

Requirements

Device iPad (company-managed)
iOS Latest supported version
Credentials My Fitting EXP account
Connection Wi-Fi or Bluetooth

Launch Monitor Setup

Connection settings and default credentials

TrackMan 4

Wi-Fi SSID TrackMan_#### (#### = serial)
Password password
Connection Wi-Fi (iPad) / Ethernet (PC)
TrackMan Support

GCQuad / QuadMAX

Wi-Fi SSID GCQuad_#### (#### = serial)
Password FSSPORTS
Connection Wi-Fi / USB-C / Ethernet
Foresight Support

Connection Tips

  • iPad: Connect to monitor's Wi-Fi, not venue Wi-Fi
  • PC: USB is most reliable; Ethernet for TrackMan
  • Ensure monitor shows solid indicator lights (not blinking)
  • Power cycle monitor if connection issues persist
  • Check that Connector Service is running (Windows)

Firmware Updates

Keep your launch monitors up to date for best performance

GCQuad / QuadMAX (Foresight)

Update via PC (Windows)

  1. Download the firmware updater from Foresight
  2. Power on your GCQuad / QuadMAX
  3. Connect to PC via USB-C cable
  4. Run the firmware installer (.exe)
  5. Click Update when prompted
  6. Wait for completion — device may restart

Update via Foresight App (iPad)

  1. Download the Foresight App from App Store
  2. Power on your GCQuad / QuadMAX
  3. Open the app and connect via Bluetooth
  4. If update available, you'll be prompted automatically
  5. Follow on-screen instructions to complete
Foresight App (App Store)

Foresight Version Info

GCQuad Firmware v4.1.0.1

Released November 2025

  • Improved Bluetooth connectivity
  • Better data capture for off-target shots
  • Enhanced club data accuracy
USB-C connection required for PC firmware updates

TrackMan 4

Update via PC (Windows)

TrackMan 4 firmware updates require a Windows PC with TrackMan Performance Studio (TPS). The update is done through the TrackMan web interface.

  1. Download the firmware from TrackMan Support
  2. Connect TrackMan 4 to your PC
  3. Access the web interface through TPS
  4. Upload the firmware file and restart

Need Help?

TrackMan's support team can walk you through the firmware update process or perform remote assistance.

TrackMan Support

+1 (810) 225-9855

They can help with firmware updates, troubleshooting, and technical questions

TrackMan Support Portal

TrackMan Version Info

TrackMan 4 Firmware v2.9.4

Latest Release

  • Improved spin tracking at high ball speeds
  • System optimizations
Requires Windows PC — no iPad update option

Experiential Team Troubleshooting

Common issues and solutions for iPad users

Monitor Not Connecting

Check that you're connected to the monitor's Wi-Fi network, not venue Wi-Fi or your regular network.

iPad Settings → Wi-Fi → Select TrackMan_#### or GCQuad_####

App Crashing

Check if iOS was recently updated. New iOS versions may need an app update. Force close and relaunch first.

If persists after iOS update → Contact TaylorMade IT

Can't Login

Verify your credentials and check CAPS LOCK. Account locked after too many attempts?

Password reset → Call 800-864-7230

Data Not Syncing

Fittings done offline will sync when back online. Open the app with internet connection to trigger sync.

Check Settings → Sync status indicator

Get Support

Contact the right team for your issue

TaylorMade IT

First Contact

MFE@tmgolf.freshservice.com

6 AM – 6 PM PST, Mon–Fri

App issues, login problems, data sync, connectivity help

TrackMan

support.trackman.com

Hardware issues, calibration, not reading shots

Foresight Sports

support.foresightsports.com

Hardware issues, firmware, camera/sensor problems

Quick Links